Introduction
Welcome to Image to Animation (hereinafter referred to as "we", "our platform" or "Image to Animation"). We are committed to protecting your privacy and personal information. This Privacy Policy aims to clearly explain how we collect, use, store, and protect your personal information. By using our services, website, or products, you agree to the practices described in this Privacy Policy.
Information We Collect
1. Information You Provide Directly
When you use our services, we may collect the following types of information:
- Account Information: Including your name, email address, avatar, and other information you provide when registering or updating your account
- Payment Information: If you purchase our paid services, we collect necessary payment details through secure third-party payment processors
- User-Generated Content: Images you upload to our platform for animation generation, and the resulting animated videos we create for you
- Contact Information: Information you provide when communicating with us via email, support channels, or other means
2. Anonymous Information Collected Automatically
When you visit or use our services, we may automatically collect anonymous information:
- Device Information: Including your IP address, browser type, operating system, and device identifiers
- Usage Data: Information about how you use our services, including access times, pages viewed, and interaction methods
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information and enhance your user experience
How We Use Your Information
We use the collected information for the following purposes:
- Providing Services: Managing your account, processing transactions, providing customer support, and delivering the core functionality of our website and services
- AI Processing: Processing your uploaded images through third-party AI service providers to generate animated videos according to your specifications. Please note that your images may be subject to the privacy policies and data handling practices of these third-party AI providers
- Improving Services: Analyzing usage patterns, optimizing user experience and features, and developing new functionalities
- Communication: Contacting you regarding your account, service changes, new features, or related products
- Security: Detecting, preventing, and addressing fraud, abuse, and security issues
- Marketing: Sending relevant product updates, tutorials, and promotional information (if you have opted to receive them)
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who perform services on our behalf, such as payment processing, cloud storage, AI processing, email delivery, and analytics services. These providers are contractually obligated to protect your information and use it only for the purposes we specify
- Compliance and Legal Requirements: When we believe in good faith that disclosure is required by law or to protect our rights and security or those of others
Data Storage and Security
We implement reasonable technical and organizational measures to protect your personal information:
- All payment information is processed through secure payment processors; we do not directly store complete payment card details
- Your uploaded images and generated videos are stored securely in encrypted cloud storage
- We use SSL/TLS encryption to protect data transmission
- Access to your personal data is restricted to authorized personnel only
- We regularly review our information collection, storage, and processing practices, including physical security measures
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy:
- Account Information: Retained as long as your account is active or as needed to provide you services
- User Content: Your uploaded images and generated videos are stored for your convenience and access
- Transaction Records: Maintained for accounting and legal compliance purposes as required by law
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.
Your Rights and Choices
Depending on applicable laws in your region, you may have the following rights:
- Access: Obtain a copy of your personal information that we hold
- Correction: Update or correct your personal information
- Deletion: Request deletion of your personal information in certain circumstances
- Objection: Object to our processing of your personal information
- Restriction: Request that we limit the processing of your personal information
- Data Portability: Obtain an electronic copy of information you have provided to us
Cookie Policy
We use cookies and similar technologies to collect information and improve your experience. Cookies are small text files placed on your device that help us provide a better user experience.
The types of cookies we use include:
- Necessary Cookies: Essential for the basic functionality of the website, including authentication and session management
- Analytics Cookies: Help us understand how visitors interact with our website, track page views, and analyze user behavior to improve our services
- Advertising Cookies: Used to display relevant advertisements based on your interests
- Performance Cookies: Help us analyze and improve website performance
You can control or delete cookies by changing your browser settings. Please note that disabling certain cookies may affect your experience on our website.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you discover that we may have collected personal information from a child under 13, please contact us, and we will promptly take steps to delete that information.
International Data Transfers
We may process and store your personal information globally, including in countries outside your country of residence. In such cases, we will take appropriate measures to ensure your personal information receives adequate protection.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will post the revised policy on our website and update the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us through:
We will respond to your inquiries as soon as possible.